Community Manager (Lease-Up)
Description
We’re seeking a Lease-Up Community Manager to lead all aspects of pre-opening and stabilization at EPC Real Estate Group’s newest multifamily community, The Refinery, with move-ins beginning Spring 2027. This role is perfect for a creative, proactive leader who thrives in a fast-paced lease-up environment and is passionate about building energized teams, memorable resident experiences, and communities full of character.
Responsibilities
- Own annual budget, monthly financials, variance reports, and collections.
- Hire, schedule, coach, and develop onsite team; conduct performance reviews.
- Ensure Fair Housing, risk management, and policy compliance.
- Oversee leasing strategy, renewals, pricing inputs, and customer experience.
- Approve invoices; ensure timely vendor payments and W-9/COI compliance.
- Partner with Maintenance Supervisor to meet service-level goals and turns.
- Lead resident retention initiatives and community events.
- Monitor marketing effectiveness; conduct market surveys and comp shops.
- Prepare ownership reports; communicate KPIs and action plans.
- Maintain curb appeal and community standards; escalate issues promptly.
- Serve as primary point of contact for partners, vendors, and inspectors.
Physical Requirements
- Walk/tour community and models regularly.
- Stand/sit for extended periods; occasional lifting up to 25 lbs.
- Use computer, phone, and office equipment daily.
- Work evenings/weekends as needed.
Qualifications
- 3–5+ years multifamily onsite leadership experience
- Budget ownership and team management experience
- Fair Housing certification/knowledge
- Professional communication and decision-making
- Flexible schedule including evenings/weekends
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Retirement plan
- Employee discount
- Professional development assistance
- Referral program
- Flexible schedule