Community Manager (Multi-Site)
Description
We’re seeking a Multi-Site Community Manager to lead all aspects of operations across a group of boutique multifamily communities in Lenexa and Overland Park. The ideal candidate is a proven leader who thrives in a dynamic, multi-site environment and can balance the needs of established properties with the momentum of a lease-up. This person will be passionate about building strong teams, delivering elevated resident experiences, and positioning these communities among Johnson County’s most desirable boutique living destinations. In addition to a competitive base salary, this role is eligible for monthly team commission incentives and a quarterly KPI bonus.
Own the playbook for performance. As Community Manager, you lead people, numbers, and resident experience—budgeting, reporting, collections, service levels, and compliance—so the community runs on-time and on brand.
Responsibilities
- Own annual budget, monthly financials, variance reports, and collections.
- Hire, schedule, coach, and develop onsite team; conduct performance reviews.
- Ensure Fair Housing, risk management, and policy compliance.
- Oversee leasing strategy, renewals, pricing inputs, and customer experience.
- Approve invoices; ensure timely vendor payments and W-9/COI compliance.
- Partner with Maintenance Supervisor to meet service-level goals and turns.
- Lead resident retention initiatives and community events.
- Monitor marketing effectiveness; conduct market surveys and comp shops.
- Prepare ownership reports; communicate KPIs and action plans.
- Maintain curb appeal and community standards; escalate issues promptly.
- Serve as primary point of contact for partners, vendors, and inspectors.
Physical Requirements
- Walk/tour community and models regularly.
- Stand/sit for extended periods; occasional lifting up to 25 lbs.
- Use computer, phone, and office equipment daily.
- Work evenings/weekends as needed.
Qualifications
- 3–5+ years multifamily onsite leadership experience
- Budget ownership and team management experience
- Fair Housing certification/knowledge
- Professional communication and decision-making
- Flexible schedule including evenings/weekends
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Retirement plan
- Employee rental discount
- Professional development assistance
- Employee referral program
- Flexible schedule